We are committed to ensuring that your privacy is protected and we shall endeavor to use any information that you provide when using this Website in accordance with this Privacy Notice. This Privacy Notice outlines how we may use information that we obtain about you when you do business with us though http://glowcontent.com/ (“Website”)regardless of the device you use.

OUR COMPANY DETAILS

Limited Liability Partnership “Publishing House “Tamasha”is the controller and responsible for your Personal Data (collectively referred to as “Company”, “we”, “us” or “our”).

Limited Liability Partnership “Publishing House “Tamasha”,a company incorporated in050000, Republic of Kazakhstan, Almaty city, Auezovsky district, microdistrict Aksai-3B, house 16, ap. 26, BIN 001240014693.

Contact details: [email protected].

THIRD PARTY LINKS

Our Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy notice of every website you visit.

THE DATA WE COLLECT ABOUT YOU

We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together as follows:

• Account Data. We process: username, your name, email address, password, and any other Personal Data you provide within your account.
• Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
• Content includes text, documents, or other content or information uploaded, entered, or otherwise transmitted by you in connection with your use of the Services and/or Website.
• Communications Data includes information that allows us to choose how best to market specific communications to you.
• Usage Data includes information about how you use our Website and Services.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our Website.

IF YOU FAIL TO PROVIDE PERSONAL DATA

If there is a legal requirement or contractual obligation for us to collect Personal Data from you and you do not provide the requested data, it may hinder our ability to fulfill the contract we have with you or are attempting to establish. This means that we may be unable to provide the requested Services. In this case, we may have to cancel Services provided to you.

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA AND LAWFUL BASES

In the following table, we have provided a summarized description of how we intend to utilize your Personal Data and the corresponding legal bases we rely on. When applicable, we have also specified our legitimate interests.

Note that we may process your Personal Data for more than one lawful ground depending on the specific purpose for which we are using your data.

Purpose	Type of data	Lawful basis
To register you as a new customer.	Account Data.	Performance of a contract.
To provide Services and manage our relationship with you.	Account Data, Transaction Data, Content, Communication Data.	Performance of a contract Our legitimate interests to provide the services you require, keep you updated and receive feedback, necessary to comply with a legal obligation.
To handle payments, fees, and charges.	Account Data, Transaction Data.	Performance of a contract.
To administer and protect our business and this Website.	Account Data, Usage Data, Technical Data.	Our legitimate interests to run our business, provision of administration and IT services, network security. To comply with a legal obligation.
To deliver relevant Website content and advertisements to you and to measure or understand the effectiveness of the advertising we serve to you.	Account Data, Usage Data, Communications Data, Technical Data	Our legitimate interests to run our business, keep our Website and marketing relevant and updated, develop our business and inform our marketing strategy. Consent (where required by applicable law).
To improve our Website and Services.	Account Data, Usage Data, Communications Data, Technical Data	Our legitimate interests (e.g. improve our Website) Consent (where required by applicable law).

DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your Personal Data with the third parties set out below for the purposes set out in the table above:

• Third-party service providers offering various services such as data Processing, translation, technology, research, banking and payment, client communication, data entry and Processing, litigation support, marketing, security services, and similar activities.
• Third parties to whom we may decide to sell, transfer, or merge certain parts of our business or assets. Alternatively, we may consider acquiring other businesses or merging with them. If any changes occur in our business, the new owners may use your Personal Data in a manner consistent with this privacy notice.
• Professional advisers acting as processors who provide services to us.
• We may be required by law to disclose your Personal Data to law enforcement authorities. This includes cases where such disclosure is necessary for compliance with a legal obligation or a court order.
• We may disclose your Personal Data when it is necessary to protect our rights and freedoms or the rights and freedoms of others.

INTERNATIONAL DATA TRANSFERS

Some of our external third parties may be based or may send Personal Data outside the European Economic Area (EEA) so their Processing of your Personal Data may involve a transfer of data outside the EEA.

Whenever we transfer your Personal Data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• When engaging certain service providers, we may utilize contracts that have been endorsed by the European Commission. These contracts ensure that Personal Data receives an equivalent level of protection as it does within EEA. To obtain further details, please click here.
• When transferring data to service providers located in countries with an adequacy decision, we will ensure that your Personal Data is sufficiently safeguarded according to the data protection laws of the recipient country. To find additional information regarding adequacy decisions, please click here.

DATA SECURITY

We have implemented suitable measures to safeguard your Personal Data against accidental loss, unauthorized use, access, alteration, or disclosure. Furthermore, we restrict access to your Personal Data to authorized personnel, agents, contractors, and relevant third parties who have a legitimate business requirement to access such information. They are obligated to process your Personal Data solely based on our instructions and are bound by confidentiality obligations.

DATA RETENTION

We will retain your Personal Data only for the duration required to fulfill the objectives for which it was collected, including meeting any legal, accounting, or reporting obligations.

When determining the appropriate retention period for Personal Data, we take into account factors such as the quantity, nature, and sensitivity of the data, the potential risks associated with unauthorized use or disclosure, the purposes for which we process the data, alternative methods to achieve those purposes, and the relevant legal requirements.

RIGHTS OF CALIFORNIA RESIDENTS

As a California resident, you may be able to exercise the following rights in relation to the Personal Data about you that we have collected (subject to certain limitations at law):

• Right to Know. The right to confirm whether we are Processing Personal Data about you and, under California law only, to obtain certain personalized details about the Personal Data we have collected about you in the last 12 months, including:

• The categories of Personal Data collected.
• The categories of sources of the Personal Data.
• The purposes for which the Personal Data were collected.
• The categories of Personal Data disclosed to third parties (if any), and the categories of recipients to whom the Personal Data were disclosed.
• The categories of Personal Data shared for cross-context behavioral advertising purposes (if any), and the categories of recipients to whom the Personal Data were disclosed for those purposes.
• The categories of Personal Data sold (if any), and the categories of third parties to whom the Personal Data were sold.

• Right to Access and Portability. The right to obtain access to the Personal Data we have collected about you and, where required by law, the right to obtain a copy of the Personal Data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
• Right to Request Deletion. You have the right to request the deletion of Personal Data that we have collected from you, subject to certain exceptions.
• Right to Correction. You have the right to request that any inaccuracies in your Personal Data be corrected, taking into account the nature of the Personal Data and the purposes of the Processing of your Personal Data.

If you wish to exercise any of these rights, please contact us using the following email address: [email protected].

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your Personal Data. You have the right to:

• Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it.
• Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected.
• Request access to your Personal Data.
• Object to Processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to Processing on this ground as you feel it impacts on your fundamental rights and freedoms.
• Request restriction of Processing of your Personal Data.
• Request the transfer of your Personal Data to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format.
• Withdraw consent at any time where we are relying on consent to process your Personal Data.

NO FEE REQUIRED

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). If you make a request, we have one month to respond to you. To exercise your rights or if you have any questions or concerns about our privacy practices, please contact us using the email address: [email protected].

HOW TO MAKE COMPLAINT IN OUR PRIVACY NOTICE

If you have any concerns or complaints regarding the handling of your personal data, we encourage you to contact us first. We are committed to addressing and resolving any privacy-related issues promptly and fairly. You can reach out to us by email address [email protected] to submit your complaint.

If you are unsatisfied with our response or believe that we have not resolved your complaint adequately, you have the right to escalate the matter to the appropriate data protection authority. The supervisory authority responsible for data protection matters may vary depending on your location.

COOKIES

Cookies are small text files that are stored on your computer and can only be accessed by the Websites that create them.

Occasionally, our Website may utilize cookies for statistical analysis, user behavior understanding, site administration, customization of information based on user preferences, and enhancing user experience. Any data collected through the use of cookies is compiled in an aggregate and anonymous manner.

We use the following cookies:

• Essential Cookies: These cookies are necessary for allowing users to navigate around our Website and access features;
• Performance Cookies: We use Google Analytics cookies to gather information about how visitors use the Website;
• Marketing Cookies: These cookies are used to deliver content that is more relevant to you and your interests;
• Performance Cookies: We use Google Analytics cookies to gather information about how visitors use the Website.

Here is a list of links which will help you to understand how to manage your cookies preferences:

• Information about cookies in general;
• How to manage your cookies in Mozilla Firefox;
• How to manage your cookies in Chrome;
• How to manage your cookies in Safari;
• How to manage your cookies in Microsoft Edge.

CHANGES TO THIS NOTICE

At our discretion, we may change our Privacy Notice to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our Website. Your continued use of this site after any changes to this notice will be regarded as acceptance of our practices around privacy and Personal Data.

GLOSSARY

Personal Data: Any records or information relating to an identified or identifiable natural person.

European Economic Area (EEA): The member states of the European Union and three additional countries, namely Iceland, Liechtenstein, and Norway.

Processing: Any operation(s) performed on Personal Data, whether or not by automated means, such as collection, recording, organization, storage, adaptation, etc.

Services: Services provided by us according to the Terms and Conditions published on the Website.